Automation Upgrades
Automation Engineering
Modernized a custom automation platform with modular workflows, stronger error handling, and clearer controls, improving reliability as the business scaled.
Core Skills
Workflow Automation
Reliability Engineering
Process Improvement
Documentation
Stakeholder Management
Scalable Systems
Year
2023
Scope
Custom automation platform upgrades
Impact
Better reliability, control, and scalability
Focus
Workflow Automation, Change Delivery
At Get More Students, I led an upgrade initiative for a business-critical automation platform as the company scaled. Working directly with stakeholders, I translated feature requests into a delivery plan that balanced new functionality with operational reliability, documentation, and faster issue resolution.
The upgrade introduced clearer controls such as pause functionality, more modular workflow design, and stronger error checking so the team could manage automations with more confidence and less fragility.
Business Impact
The upgrade helped the business scale with fewer operational surprises by giving the team better controls, stronger reliability, and cleaner documentation around a core internal system. It also demonstrates a strength that matters in hiring today: I can pair technical implementation with stakeholder communication and structured change management.
This work reinforces skills around automation design, platform reliability, cross-functional delivery, and building maintainable systems instead of one-off fixes.